Reliable & Comprehensive

Managed IT Services Houston

PennComp adds true business value by bringing in
best-in-class, industry-wide IT and business expertise
to streamline your operations.

Let your business spread its wings while we manage your IT services.

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PennComp’s approach is to oversee IT service management in a way that drastically impacts your business, improves your security, and helps you scale.

Scott Young
President at PennComp LLC

Scott Young

Affiliations

Flexible & Fast

IT Service Management in Houston

Have you dreamt of running a business where you don’tn need to pin down the nitty-gritties of everyday IT needs and issues? What if we told you that the smoothest path to accelerating your business efficiency lies in offloading your IT responsibilities partially or entirely to be managed by a team of IT experts?

If you’re providing your customers with a fully immersive experience that they never can (or want to) log off from, you need a standout IT setup that keeps your network and systems running 24*7*365 for years on end. That’s easier said than done.

With the volume of cyber attacks on a historic rise and competition squeezing out the last bit of juice from all possible business edges, it has become more difficult for businesses all around. In this environment, you need foolproof fail-safes to fall back on.

With you, every step of the way!

Managed IT Services in Houston

If you’re in the Houston area, you’re in luck, because PennComp has your managed IT services covered. We deliver fail-proof IT services and solutions for all your business needs.

We can make your infrastructure efficient to deliver the best quality to your customers, make your systems resilient to withstand attacks within the organization, and keep your IT setup flexible enough to scale at pace with your business needs.

At PennComp, we provide comprehensive IT services tailored to fit your business needs, regardless of whether you’re a startup or a Fortune 500 company.

30

Years of Experience

98

PennComp Customer Retention

9

Average Satisfaction Rating

99

Average Server & App
Uptime

95

Tickets Resolved in
24 Hours

5

Years Average
Employment

Trusted & Most Reliable

Managed IT Service Provider in Houston

Simply put, “managed IT services” is the end-to-end handling of all operational, maintenance, and service infrastructure of your company. Once you have PennComp on board, we become your IT department. This means having your back around-the-clock over the years for any minor or major service requests, maintenance issues, security incidents, and equipment procurement, as well as anything and everything that might arise in the day-to-day operations of your business.

At a higher-level, PennComp adds true business value by bringing in best-in-class, industry-wide IT and business expertise to streamline your operations, trimming fat wherever necessary and aligning your infrastructure to improve efficiency and productivity to meet your business goals and visions.

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Most businesses think of managed services as an add-on to their infrastructure. While we can certainly work with your existing infrastructure, the point of hiring IT experts like PennComp is to bring in a degree of operational and business efficiency that you’ve not achieved so far.

Many businesses in Houston continue to have unnecessarily large overhead costs. As a managed IT services trusted partner, PennComp can help you trim the fat throughout your operational chain to compete even in difficult business environments. Our team delivers a host of benefits, including:

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Let Your Business Thrive

Comprehensive IT Services Houston

PennComp’s managed services packages offer bundled or custom solutions based on your current business needs. The full range of our current services include:

Achieve Your Goals

Fully Managed IT in Houston

Benefits

Even with all the IT expertise that managed service providers bring on board, cost efficiency remains the number one reason to look for a new IT services provider. It simply makes business sense, especially in the current climate, to NOT spend behind procuring hardware and software in-house. The adjacent costs of finding, recruiting, and mentoring the relevant IT talent in-house with inflated personnel costs just adds to the burden. IT service providers like PennComp add value with on-demand access to expert-level talent, industry knowledge and experience, and access to the latest hardware and software.

It’s a no-brainer to take advantage of opportunities to increase productivity. When the core of your resources are freed up from daily maintenance and operational tasks, they can better focus on creative problem-solving for high-level business problems. Managed IT service companies also bring on board high-level IT experts, commonly referred to as vCIOs, who can help you get a bird’s-eye appraisal of your entire infrastructure system, potential enhancements, and investments, as well as help you align your systems to realize your business goals and visions.

We’re not kidding around when we say we have the best IT talent in Houston. You can look at the long list of credentials and certifications of our well-seasoned technicians, or simply call us over for a friendly chat and see for yourself.

Rely on the most trusted IT partner in Houston to take care of your infrastructure so you don’t spend a single second worrying over a security incident or maintenance issue.

Hand off responsibility of core maintenance and operations that are much better managed by experts and backed by SLA guarantees about maintaining the complete integrity of your systems.

The service environment and customer expectations have evolved to a point where you simply can’t afford the risk of waiting for reaction times when incidents happen. The best medicine, after all, is one you don’t have to take at all. Proactive monitoring, maintenance, and resolution of issues take care of potential systemic and network issues BEFORE they have cause a problem for your business.

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PennComp
Satisfaction Guarantee

PennComp manages your data and network better with our end-to-end IT management services. You don’t need to staff an IT department in-house nor bear all hardware/software costs.

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Managed IT Services for Your Industry

PennComp has the team and infrastructure in place to service the most demanding of businesses from most industries. We also have wide-ranging experience providing niche IT services for organizations active in the following industries:

Choosing the right Houston managed IT services can be overwhelming. There are a plethora of options out there, and you only want the best for your business. That’s why we provide you with an initial consultation free of charge to understand your business needs and how we can best service them.

Strategic IT at its Best

Managed IT Services Houston

With the managed services model of IT services (as opposed to hourly or an on-demand issue-resolution model), it’s in the service provider’s interest to take a proactive approach and come up with the most effective technical and business solutions for your IT problems.

Our performance indicators are linked to providing the most efficient solutions for your business, and the business goals are directly aligned, ensuring that you get proactive and preemptive problem-solving and only the best IT advice and service. This automatically reduces your exposure to business threats such as downtimes, security issues, and crashes.

More importantly, the managed services model results in organic closer collaboration where IT experts, including dedicated IT managers and virtual CIOs (vCIOs), guide you on the roadmap for your organization’s infrastructure needs at the present and at scale in the future.

Technology Upgrades

Managed IT Service Planning in Houston

We encourage our partners to shift from a “solution-oriented” mindset to a “roadmap” mindset. While security patches may be the need of the hour, thinking strategically about a long-term technology roadmap ensures that you don’t come across short-term issues often and can direct your IT to serve your business goals now and in the future.

We map your current capabilities point-to-point and the intermediate steps you need to take (addition/modification of technology, systems, etc.), gauge your future IT needs based on your goals, and show you how to get your infrastructure in shape to get there.

Secure Your Systems

Managed IT Security Services in Houston

The cyber threat landscape is a continuously evolving space that requires constant vigilance and proactive measures to mitigate risks to the maximum possible extent.

We continuously monitor and track your network and systems for vulnerabilities and combine the insights gleaned from the data with our industry-leading expertise in driving organizational security and compliance. We also enable and update all your organization’s anti-virus and anti-malware tools.

To protect your business data better, we also offer offsite storage solutions that are reliable, encrypted, accessible and highly cost-effective as well as on-premise backups that can ensure faster recovery for service continuity from hardware issues or system crashes.

Ensuring Piece of Mind

Best Managed IT Service Company in Houston

We also conduct regular automated file checks to ensure comprehensive data recovery through system integrity. This ensures that our framework engineers are aware of the state of your backup systems at all times.

You can gain complete peace of mind knowing that your data is protected at all times and is safe in the hands of our experienced and certified data engineers who are always standing by in case of an emergency.

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Managed IT Services Houston Blog

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