RELIABLE & COMPREHENSIVE
PennComp, a Houston-based managed service provider, adds true business value by bringing in best-in-class, industry-wide IT and business expertise to streamline your operations. Let your business spread its wings while we manage your IT services.
Affiliations
Jared Weis
Tech Support Manager
Flexible & Fast
Have you dreamt of running a business where you don’t need to pin down the nitty-gritties of everyday IT needs and issues? What if we told you that the smoothest path to accelerating your business efficiency lies in offloading your IT responsibilities partially or entirely to be managed by a team of IT experts?
If you’re providing your customers with a fully immersive experience that they never can (or want to) log off from, you need a standout IT setup that keeps your network and systems running 24*7*365 for years on end. That’s easier said than done.
With the volume of cyber attacks on a historic rise and competition squeezing out the last bit of juice from all possible business edges, it has become more difficult for businesses all around. In this environment, you need foolproof fail-safes to fall back on.
If you’re in the Houston area, you’re in luck, because PennComp has your managed IT services covered. We deliver fail-proof IT services and solutions for all your business needs.
We can make your infrastructure efficient to deliver the best quality to your customers, make your systems resilient to withstand attacks within the organization, and keep your IT setup flexible enough to scale at pace with your business needs.
At PennComp, we provide comprehensive IT services tailored to fit your business needs, regardless of whether you’re a startup or a Fortune 500 company.
Simply put, “managed IT services” is the end-to-end handling of all operational, maintenance, and service infrastructure of your company. Once you have PennComp on board, we become your IT department. This means having your back around-the-clock over the years for any minor or major service requests, maintenance issues, security incidents, and equipment procurement, as well as anything and everything that might arise in the day-to-day operations of your business.
At a higher-level, PennComp adds true business value by bringing in best-in-class, industry-wide IT and business expertise to streamline your operations, trimming fat wherever necessary and aligning your infrastructure to improve efficiency and productivity to meet your business goals and visions.
Most businesses think of managed services as an add-on to their infrastructure. While we can certainly work with your existing infrastructure, the point of hiring IT experts like PennComp is to bring in a degree of operational and business efficiency that you’ve not achieved so far.
Many businesses in Houston continue to have unnecessarily large overhead costs. As a managed IT services trusted partner, PennComp can help you trim the fat throughout your operational chain to compete even in difficult business environments. Our team delivers a host of benefits, including:
”“ PennComp is dedicated to setting new and higher standards of community and customer service, motivated by pride in our work and a hands-on friendly approach.”
Scott YoungPresident at PennComp LLC
Everything PennComp offers you centers around one thing: minimizing technology problems.
Let Your Business Thrive
PennComp’s IT managed services packages offer bundled or custom solutions based on your current business needs. The full range of our current services include:
Achieve Your Goals
Even with all the IT expertise that managed service providers bring on board, cost efficiency remains the number one reason to look for a new IT services provider. It simply makes business sense, especially in the current climate, to NOT spend behind procuring hardware and software in-house.
The adjacent costs of finding, recruiting, and mentoring the relevant IT talent in-house with inflated personnel costs just adds to the burden. IT service providers like PennComp add value with on-demand access to expert-level talent, industry knowledge and experience, and access to the latest hardware and software.
It’s a no-brainer to take advantage of opportunities to increase productivity. When the core of your resources are freed up from daily maintenance and operational tasks, they can better focus on creative problem-solving for high-level business problems. Managed IT service companies also bring on board high-level IT experts, commonly referred to as vCIOs, who can help you get a bird’s-eye appraisal of your entire infrastructure system, potential enhancements, and investments, as well as help you align your systems to realize your business goals and visions.
We’re not kidding around when we say we have the best IT talent in Houston. You can look at the long list of credentials and certifications of our well-seasoned technicians, or simply call us over for a friendly chat and see for yourself.
Rely on the most trusted IT partner in Houston to take care of your infrastructure so you don’t spend a single second worrying over a security incident or maintenance issue.
Hand off responsibility of core maintenance and operations that are much better managed by experts and backed by SLA guarantees about maintaining the complete integrity of your systems.
The service environment and customer expectations have evolved to a point where you simply can’t afford the risk of waiting for reaction times when incidents happen. The best medicine, after all, is one you don’t have to take at all. Proactive monitoring, maintenance, and resolution of issues take care of potential systemic and network issues BEFORE they have cause a problem for your business.
PennComp manages your data and network better with our end-to-end IT management services. You don’t need to staff an IT department in-house nor bear all hardware/software costs.
PennComp has the team and infrastructure in place to service the most demanding of businesses from most industries. We also have wide-ranging experience providing niche IT services in Houston for organizations active in the following industries:
We have proven expertise in providing IT services for schools. With educational institutions relying on technology more than ever, we take pride in ensuring flawless and seamless support for education IT services.
Texas produces more electricity than any other state in the United States. As a Houston-based company, it comes as no surprise that we specialize in providing IT services for the energy industry.
A core specialty of PennComp, we excel at providing niche IT services for complex financial and banking systems. We are Houston’s number one destination for IT services for insurance companies and IT services for finance companies.
Hospitality and entertainment are at the core of the Houston economy. Visitors to this desirable destination spend good money and deserve great services and amenities. PennComp understands that business-critical systems in the hospitality sector are essential to keeping the supply of tourists well-served and happy.
Houston is home to more than 6,500 manufacturers, and PennComp assists companies of different sizes that use technology to implement smart manufacturing processes that make you more profitable. We’ll give you high-level visibility of your business sections and use business intelligence and other innovations to deliver with reduced costs and improved quality.
Worry-free technology. Less downtime. More business focus.
@2023 PennComp Outsourced IT LLC. A New Charter Technologies Company. All Rights Reserved.
In September of 2018, our CEO, Scott Young (CEO) received three independent recommendations over a seven-day period to read the book Traction. Within an hour of finishing the book, Scott started began searching for a professional coach to take our company through the two-year implementation cycle. Three weeks later, we had our coach and our first session with our coach, Ryan Giles of Traction Strong.
In short, EOS, the Entrepreneurial Operating System is a comprehensive business system, integrating a holistic business model with a complete set of simple business tools proven business process to align all the pieces of your business to produce the results you need. It pulls in key methodologies and concepts from business greats like Patrick Lencioni, Jim Collins and Verne Harnish. It has been a game changer for our team.
This move has advanced our firm in more ways than we can communicate on a few words on a web page. In short, we needed help building a solid middle management team, holding team members accountable, holding regular, laser-focused team meetings while building a world class team-centric culture. We are not the same company we were in the 4th quarter of 2018. Below is a basic outline of the key aspects of the concepts now present in our firm.
In September of 2018, our CEO, Scott Young (CEO) received three independent recommendations over a seven-day period to read the book Traction. Within an hour of finishing the book, Scott started began searching for a professional coach to take our company through the two-year implementation cycle. Three weeks later, we had our coach and our first session with our coach, Ryan Giles of Traction Strong.
In short, EOS, the Entrepreneurial Operating System is a comprehensive business system, integrating a holistic business model with a complete set of simple business tools proven business process to align all the pieces of your business to produce the results you need. It pulls in key methodologies and concepts from business greats like Patrick Lencioni, Jim Collins and Verne Harnish. It has been a game changer for our team.
This move has advanced our firm in more ways than we can communicate on a few words on a web page. In short, we needed help building a solid middle management team, holding team members accountable, holding regular, laser-focused team meetings while building a world class team-centric culture. We are not the same company we were in the 4th quarter of 2018. Below is a basic outline of the key aspects of the concepts now present in our firm.
The Goal
The Accountability Chart
Rocks
Meeting Pulse
Scorecard
V/TO
5-5-5s
Clarity Breaks
Misc.
Match your technology needs with your business objectives using services and solutions that achieve the best return on your IT investment.
Trust PennComp LLC to provide IT services that satisfy your needs. You deserve complete satisfaction, so we will do whatever it takes to make you happy. No hassles, no problems.
We GUARANTEE a 2- to 4-hour response time for network emergencies. If your computer network goes down during the day, in the evening, or on a weekend, you need it fixed immediately. Our response time significantly reduces downtime and employee inactivity. As our client, you can rely upon our guarantee to respond to any crisis within 2 to 4 hours of your call, if not sooner (dependent on the agreed-upon service level).
We always schedule system upgrades and fixes after normal business hours. System upgrades, fixes, and installations can bring down your computer network for several hours, so we only perform these items outside of your peak working time.
Our engineers are certified, seasoned, and qualified professionals with years of industry experience. We require ALL of our staff to complete on-going training to ensure we are up-to-date on the latest technologies and solutions. In addition, our engineers also maintain vendor certifications. You will be hard pressed to find a better qualified team of professionals. No one person can be an expert in all facets of IT; a well rounded team can.
We oversee our client’s networks 24×7 with state of the art monitoring equipment and practices. This enables us not only to identify problems when they occur but also to anticipate and avoid potential problems before they cause damage or downtime.
We GUARANTEE to provide you with the most cost-effective solution to your problem. We understand the importance of keeping overhead and cost to a minimum.
We are big enough to handle any engagement your business requires. Whether it’s building a new network from the ground up, or helping you figure out why you’re getting an error message when you open a document, you can count on us to help. As our client, you will have at least two dedicated engineers and web access to our ticketing system that will enable you to be as in formed as you like on the status of our work.
We listen first and offer solutions second. No one knows your business needs better than you, and when you have a problem, the last thing you need is someone to come in and waste time. We’ll work with you to solve your problems efficiently and effectively while keeping you informed.
We believe we can (in most circumstances) offer cost-effective solutions for some/all requirements needed to support an organization’s overall IT environment. Our team provides both full-time, in-house staff as well as part-time staff to work alongside your existing employees to assist with specific roles/needs.
We believe in our team, solutions and the methodologies used to support our growing clients. We stand behind our work at PennComp LLC in a way few other firms will.
Sincerly,
