PennComp, a Houston-based managed service provider, adds true business value by bringing in best-in-class, industry-wide IT and business expertise to streamline your operations. Let your business spread its wings while we manage your IT services.
Tech Support Manager
Flexible & Fast
IT Managed Services in Houston
Have you dreamt of running a business where you don’t need to pin down the nitty-gritties of everyday IT needs and issues? What if we told you that the smoothest path to accelerating your business efficiency lies in offloading your IT responsibilities partially or entirely to be managed by a team of IT experts?
If you’re providing your customers with a fully immersive experience that they never can (or want to) log off from, you need a standout IT setup that keeps your network and systems running 24*7*365 for years on end. That’s easier said than done.
With the volume of cyber attacks on a historic rise and competition squeezing out the last bit of juice from all possible business edges, it has become more difficult for businesses all around. In this environment, you need foolproof fail-safes to fall back on.
If you’re in the Houston area, you’re in luck, because PennComp has your managed IT services covered. We deliver fail-proof IT services and solutions for all your business needs.
We can make your infrastructure efficient to deliver the best quality to your customers, make your systems resilient to withstand attacks within the organization, and keep your IT setup flexible enough to scale at pace with your business needs.
At PennComp, we provide comprehensive IT services tailored to fit your business needs, regardless of whether you’re a startup or a Fortune 500 company.
Simply put, “managed IT services” is the end-to-end handling of all operational, maintenance, and service infrastructure of your company. Once you have PennComp on board, we become your IT department. This means having your back around-the-clock over the years for any minor or major service requests, maintenance issues, security incidents, and equipment procurement, as well as anything and everything that might arise in the day-to-day operations of your business.
At a higher-level, PennComp adds true business value by bringing in best-in-class, industry-wide IT and business expertise to streamline your operations, trimming fat wherever necessary and aligning your infrastructure to improve efficiency and productivity to meet your business goals and visions.
Most businesses think of managed services as an add-on to their infrastructure. While we can certainly work with your existing infrastructure, the point of hiring IT experts like PennComp is to bring in a degree of operational and business efficiency that you’ve not achieved so far.
Many businesses in Houston continue to have unnecessarily large overhead costs. As a managed IT services trusted partner, PennComp can help you trim the fat throughout your operational chain to compete even in difficult business environments. Our team delivers a host of benefits, including:
”“ PennComp is dedicated to setting new and higher standards of community and customer service, motivated by pride in our work and a hands-on friendly approach.”Scott YoungPresident at PennComp LLC
We’re as good as your IT department.
Everything PennComp offers you centers around one thing: minimizing technology problems.
We’re as good as your IT department.
Everything PennComp offers you centers around one thing: minimizing technology problems.
Award Winning Managed IT Services Company in Houston
Let Your Business Thrive
Comprehensive IT Services Houston
PennComp’s IT managed services packages offer bundled or custom solutions based on your current business needs. The full range of our current services include:
Keep your endpoints equipped to combat evolving threats with PennComp’s managed antivirus solutions. Cheap, over-the-counter antivirus solutions simply don’t have the scope to map the possible breadth of threats targeting your business, and multiple solutions make antivirus management cumbersome. With managed antivirus, you’re always one step ahead of advanced persistent threats and accidental leakages.
Proactive Server Management/Server Virtualization
We ensure optimal running conditions for your servers with automatic updates on server load, memory and CPU usage, storage degrade warnings, monitoring of all running processes and services, etc. Our reaction and problem-resolution times are ironbound by our Service Level Agreements.
Asset Management & Procurement
We provide you with an end-to-end purchasing solution that takes care of all your assets and inventory, from budgeting, to generating purchase orders, to delivery and invoicing. We also provide you with a complete bird’s-eye view of your past, present, and future asset/procurement lists and acquisitions.
Identify anomalies and suspicious activity and take proactive automated steps to ensure protection of your network BEFORE an attack hits with managed IT services and cybersecurity solutions.
Keep track of your network connections and ensure 360-degree protection of your intellectual and business assets.
Business Continuity Planning
Ensure your services remain uninterrupted or can be picked up within the shortest possible timeframe post-incident.
Managed Email Security Services
Say “goodbye” to spam and phishing attempts with our foolproof email security services.
Mobile Device Management
Keep your workforce mobile and your business secure with PennComp managing your devices.
Managed Network Monitoring
Monitor your network in-depth at all times with real-time alerts and updates.
Perform required services and maintenance BEFORE an issue occurs. Ensure 360-degree, uninterrupted services with preventative maintenance.
No matter the problem, the time, or the weather is – one phone call and we’ll be at your side. We can help you with step-by-step guidance offered remotely or with direct onsite presence.
We assess your system’s strengths and weaknesses with objective impartiality, observe gaps and potential risks, and present all our findings with strategic recommendations to enhance process/business efficiency to the next level.
Get the best of Google, Microsoft 365, and Exchange to enhance your collaboration.
Achieve Your Goals
Benefits of Fully Managed
IT in Houston
- Cost Savings
- Improved Productivity
- Immediate Access to Specialists
- Time Savings
- Reduced Risk
- Proactive Solutions to Prevent Downtime
Reduce IT Costs
Even with all the IT expertise that managed service providers bring on board, cost efficiency remains the number one reason to look for a new IT services provider. It simply makes business sense, especially in the current climate, to NOT spend behind procuring hardware and software in-house.
The adjacent costs of finding, recruiting, and mentoring the relevant IT talent in-house with inflated personnel costs just adds to the burden. IT service providers like PennComp add value with on-demand access to expert-level talent, industry knowledge and experience, and access to the latest hardware and software.
It’s a no-brainer to take advantage of opportunities to increase productivity. When the core of your resources are freed up from daily maintenance and operational tasks, they can better focus on creative problem-solving for high-level business problems. Managed IT service companies also bring on board high-level IT experts, commonly referred to as vCIOs, who can help you get a bird’s-eye appraisal of your entire infrastructure system, potential enhancements, and investments, as well as help you align your systems to realize your business goals and visions.
Immediate Access to Specialists
We’re not kidding around when we say we have the best IT talent in Houston. You can look at the long list of credentials and certifications of our well-seasoned technicians, or simply call us over for a friendly chat and see for yourself.
Rely on the most trusted IT partner in Houston to take care of your infrastructure so you don’t spend a single second worrying over a security incident or maintenance issue.
Hand off responsibility of core maintenance and operations that are much better managed by experts and backed by SLA guarantees about maintaining the complete integrity of your systems.
Proactive Solutions to Prevent Downtime
The service environment and customer expectations have evolved to a point where you simply can’t afford the risk of waiting for reaction times when incidents happen. The best medicine, after all, is one you don’t have to take at all. Proactive monitoring, maintenance, and resolution of issues take care of potential systemic and network issues BEFORE they have cause a problem for your business.
PennComp manages your data and network better with our end-to-end IT management services. You don’t need to staff an IT department in-house nor bear all hardware/software costs.
Managed IT Services in Houston for Your Industry
PennComp has the team and infrastructure in place to service the most demanding of businesses from most industries. We also have wide-ranging experience providing niche IT services in Houston for organizations active in the following industries:
IT Services for Education
We have proven expertise in providing IT services for schools. With educational institutions relying on technology more than ever, we take pride in ensuring flawless and seamless support for education IT services.
IT Solutions for Energy
Texas produces more electricity than any other state in the United States. As a Houston-based company, it comes as no surprise that we specialize in providing IT services for the energy industry.
Managed IT for Finance & Insurance
A core specialty of PennComp, we excel at providing niche IT services for complex financial and banking systems. We are Houston’s number one destination for IT services for insurance companies and IT services for finance companies.
Managed IT for Hospitality Businesses
Hospitality and entertainment are at the core of the Houston economy. Visitors to this desirable destination spend good money and deserve great services and amenities. PennComp understands that business-critical systems in the hospitality sector are essential to keeping the supply of tourists well-served and happy.
Managed IT for Manufacturing
Houston is home to more than 6,500 manufacturers, and PennComp assists companies of different sizes that use technology to implement smart manufacturing processes that make you more profitable. We’ll give you high-level visibility of your business sections and use business intelligence and other innovations to deliver with reduced costs and improved quality.
”"PennComp did an outstanding job solving our IT problems and made a huge impact on every aspect of our IT system. During my 20 years at Mars Hill, I can’t recall our system running so smoothly..."Doug WhiteheadCFO, Mars Hill Productions
”"It has been my pleasure to partner closely with PennComp since moving into the US Director of SMB Sales in October 2014. Hearing stories of how the PennComp team has served clients in Houston during hurricanes, floods or now economic challenges within the business sector..."Darren GottesmannDirector, SMB Sales (USA)
”"PennComp serves as our company’s outsourced IT department, bringing a depth of knowledge and expertise that we could not provide on our own. I continually find the members of the PennComp team to be professional..."Tom RathjenCEO, Aloha Payroll
”"Congratulations on your firm’s recent upgrade project. You have an excellent team in place at PennComp, and your team’s education, professionalism, and expertise are great assets to your clients..."Ed DanielIBM, Channel Sales (Americas)
”"PennComp continues to impress me with your level of professionalism and dedicated customer service. Here it is on a Friday afternoon prior to a major holiday and three-day weekend and your team is hard at work..."Brad ChurchillArtemis AG-Solutions LLC
Strategic IT at its Best
Managed IT Services Houston
With the managed services model of IT services (as opposed to hourly or an on-demand issue-resolution model), it’s in the service provider’s interest to take a proactive approach and come up with the most effective technical and business solutions for your IT problems.
Being the best MSP (managed services provider) in Houston, our performance indicators are linked to providing the most efficient solutions for your business, and the business goals are directly aligned, ensuring that you get proactive and preemptive problem-solving and only the best IT advice and service. This automatically reduces your exposure to business threats such as downtimes, security issues, and crashes.
More importantly, the managed services model results in organic closer collaboration where IT experts, including dedicated IT managers and virtual CIOs (vCIOs), guide you on the roadmap for your organization’s infrastructure needs at the present and at scale in the future.
Secure Your Systems
Managed IT Security Services in Houston
The cyber threat landscape is a continuously evolving space that requires constant vigilance and proactive measures to mitigate risks to the maximum possible extent.
We continuously monitor and track your network and systems for vulnerabilities and combine the insights gleaned from the data with our industry-leading expertise in driving organizational security and compliance. We also enable and update all your organization’s anti-virus and anti-malware tools.
To protect your business data better, we also offer offsite storage solutions that are reliable, encrypted, accessible and highly cost-effective as well as on-premise backups that can ensure faster recovery for service continuity from hardware issues or system crashes.
Ensuring Piece of Mind
Best Managed IT Service Company in Houston
We also conduct regular automated file checks to ensure comprehensive data recovery through system integrity. This ensures that our framework engineers are aware of the state of your backup systems at all times.
You can gain complete peace of mind knowing that your data is protected at all times and is safe in the hands of our experienced and certified data engineers who are always standing by in case of an emergency.
Managed IT Services
5 Simple Ways to Create an IT Budget
A better, more productive
business awaits you.
Worry-free technology. Less downtime. More business focus.