PennComp’s experienced IT engineers maintain and monitor from a central network operations center to protect your business data, provide a rapid response, and maximize your productivity.
Infrastructure Maintenance & Monitoring
Your need for reliable business performance never rests – and neither should the management of your IT infrastructure. Reliable IT and business systems require constant monitoring and proactive maintenance.
PennComp dedicates a specific number of hours each month to maintain your computing environment as part of our IT maintenance contract. Your customized maintenance-related tasks are regularly, proactively performed.
PennComp takes a unique approach to IT infrastructure management that draws upon years of collective business and IT experience, including EOS Traction, Lean, and Six Sigma methodologies.
In the event of an issue, our response during business hours is always under 15 minutes for critical issues and almost always within an hour for non-critical issues. Outside of business hours, you have the option of two- and four-hour response times.
Rely on PennComp to help you maintain smooth, functioning technology systems backed by some of the most qualified IT engineers in Houston.