About PennComp
Since 1988, PennComp has been a forward-thinking leader in IT services. Our experts work closely with small to medium-sized businesses to enable powerful IT networking, integration, and cloud computing.
Technology Partners
What distinguishes us
The PennComp Difference
Commitment
Community
Innovation
Excellence
OUR ACHIEVEMENTS
Award Winning
IT Outsourcing Company in Houston
OUR JOURNEY
Over Three Decades of Growth and Innovation
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PennComp was founded by Paul Pennington and began as a software development firm writing software packages such as “Quote Master” and “ShipTrax.”
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The firm began providing basic support for small to medium-sized businesses in the greater Houston area.
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Scott and Suzette Young purchased PennComp. Ten days into owning the company, Hurricane Ike had other plans for a smooth start.
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PennComp wrapped up a strong growth streak by tripling its number of clients and revenues over a 24-month period.
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PennComp expanded its private cloud offering to Phoenix.
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Hurricane Harvey made landfall in Houston, and the PennComp team helped clients maintain operations via robust private cloud offerings.
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PennComp began implementing EOS Traction, experienced another strong growth streak, and landed on the Top 100 Fastest-Growing Companies in Houston for the second time.
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Scott and Suzette sold a portion of their ownership to Oval Partners out of Palo Alto, California, to enable additional access to capital and intellectual resources.
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PennComp expanded its team and client base by acquiring contracts from a local firm exiting the IT business during the COVID-19 pandemic, capitalizing on the shift to work-from-home across the United States.
What Sets Us Apart
The Values That Guide Everything We Do
Since 1988, PennComp is the trusted partner that takes a responsible, proactive approach to your technology. We connect deeply with our colleagues, our clients, and our communities. It makes us different. It makes us better.
Our Culture
We communicate clearly and openly, because in a world full of technical buzzwords, simplicity always wins.
We are composed of personable and technical professionals inspired to do the right thing.
We are a team. None of us is as strong as all of us.
Our Commitment
We’re the team that understands your day-to-day needs and your vision for tomorrow.
We’re the support staff that takes ownership of our clients’ technology needs.
Clients will be 100% satisfied with our work and will not bear the risk of projects not completed right the first time.
How we think
The Principles
PennComp Works By
These principles define how we work, how we think, and how we support our clients every day. They shape our decisions, guide our actions, and ensure consistency across every engagement.
Team Works
At PennComp we believe in our team … in our individuality … in our abilities … in our strengths. We support our clients with a posse, not with a lone-ranger mentality. Every single member of our team is important to the overall health and success of our firm. If it takes a village to raise a child, then it will take a strong firm with team members dedicated to each other to fully serve our clients well. None of us is as good as all of us.
We Don’t Do Mediocre
We do it right the first time. We take ownership in our work and the service we deliver to our clients. We don’t let challenges stop us from getting the job done with care and precision. If we get stuck, we keep asking questions and pushing forward to full completion. We staff your projects with seasoned Level 3 IT engineers with at least 10 years of experience. We are energized about IT and standardized on our approach.
We Remember the Ketchup
Remembering the ketchup is about precision. The fries at your favorite fast-food joint can be perfect, but driving away and realizing there’s no ketchup in your bag shows a lack of dedication to the restaurant completing the task. Being a process-driven team, PennComp distinguishes itself from other IT service providers by following proactive standard processes and checklists to ensure every step is completed with quality and consistency. No matter if it’s replacing a keyboard, or serving our clients in a vCIO role, we care about the details. We remember the ketchup.
The 4 T's: Taking Care of Today, Thinking About Tomorrow
PennComp distinguishes itself from other IT service providers on one of the most basic human levels: personal relationships. Any IT support company can take care of most of your basic “today” needs, but partnering with PennComp will have you better prepared for tomorrow’s needs. We must frequently look up from the ongoing work to remain ahead of the storms that come. Are you tired of reactive IT? Count on us to work as a sturdy extension of your own team to help you look up.
A Trusted IT Partner Since 1988
Why Choose PennComp?
From help desk augmentation, to strategic, virtual CIO work, or anywhere in between, we’re your flexible, forward-thinking IT partners. No matter your size or industry, we aim to deliver praise-worthy IT support every time.
CERTIFIED EXPERTISE
Built on Proven
IT Certifications
Modern businesses depend on systems that perform reliably every day. PennComp engineers are certified across leading platforms to ensure your IT is secure, scalable, and built to support long-term growth.
Microsoft
Certified
Engineers
Cisco
Network
Certified
CompTIA
Certified
Specialists
- This is not just technical qualification.
- Expertise that reduces downtime and strengthens system performance.
Multi-industry expertise
Supporting Businesses Across Multiple Industries
Construction
Our construction IT professionals connect your office and your job sites, so your on-site teams stay coordinated and your projects always stay on schedule.
Professional Services
Fast, secure IT services for firms where client confidentiality is everything and every lost hour costs real money.
Architecture
High-performance IT services & solutions for studios that live inside large files and tight deadlines, no slowdowns, no lost work.
Not‑for‑Profit
Reliable IT services & support that stretches your budget, so more resources go toward your mission, and not even a single tech problem drains it.
Manufacturing
IT services to keep your production floors running and your data protected, because downtime in manufacturing is never just an IT problem.
Energy
Secure, always-on IT services for Houston’s energy sector, built for multi-site operations and the compliance demands that come with them.
Transportation
Always-on IT for operations that never stop, keeping your dispatch, compliance, and field teams connected around the clock.
OUR TEAM
A better, more productive
business awaits you
As Houston’s IT support experts, we understand what your local business needs. We also know what your competitors have in their stable. We’ll take your business goals and create an IT-based pathway to take you to success in your objectives.
PennComp will guide your business into the future with world-class technology, robust data protection, and provable productivity tools.Worry-free technology. Less downtime. More business focus.
Reliable IT, Real Impact:
CEO Shares Their Experience
CLIENT SUCCESS STORIES
Hear From Businesses That Trust Penncomp
Discover why Houston-area businesses partner with PennComp for reliable IT support, strategic guidance, and a true commitment to their success.
20+ Years of Trust, From Day-to-Day IT to Multi-Million Dollar Projects
Tom Rathjen, CEO, Aloha Payroll
Houston, Texas Accounting / Payroll Services
PennComp delivered a multi-million dollar project on time and under budget, restored operations around the clock during a disaster recovery emergency, and has managed their daily IT and compliance for years.
From Infrastructure Audit to Long-Term IT Partner
Dago Gonzalez, VP of Operations, Dooley Tackaberry, Inc.
Deer Park, Texas Fire Protection / Oil & Gas
PennComp audited their IT infrastructure and laid out a clear plan forward. When major changes hit their IT department, PennComp supported them every step of the way, giving honest, cost-conscious guidance on what needed attention and what didn’t.
TESTIMONIALS
Hear What Our Clients Say About Our Solutions
Congratulations on your firm’s recent upgrade project. You have an excellent team in place at PennComp, and your team’s education, professionalism, and expertise are great assets to your clients. PennComp has an excellent practice in virtualization, SANs, and server deployment strategies.
Ed Daniel,
IBM, Channel Sales (Americas)
PennComp did an outstanding job solving our IT problems and made a huge impact on every aspect of our IT system. During my 20 years at Mars Hill, I can’t recall our system running so smoothly. They are truly a pleasure to work with both on projects and on a day-to-day basis.
Doug Whitehead
CFO, Mars Hill Productions
It has been my pleasure to partner closely with PennComp since moving into the US Director of SMB Sales in October 2014. Hearing stories of how the PennComp team has served clients in Houston during hurricanes, floods or now economic challenges within the business sector overall makes me glad PennComp has been a strategic partner of Ingram Micro and the SMB Alliance community for over 10 years. We thank Scott Young for serving as a President of our SMB Alliance and on our Leadership Council for a number of years. I look forward to our bright future together!
Darren Gottesmann
Director, SMB Sales (USA)
PennComp functions as an extension of our business, offering outsourced IT expertise that goes far beyond our internal capabilities. Their team consistently demonstrates professionalism and strong technical insight. What stands out most is their commitment to recommending the right solutions for our needs, not just the most costly options.
Tom Rathjen
CEO, Aloha Payroll
PennComp continues to impress me with your level of professionalism and dedicated customer service. Here it is on a Friday afternoon prior to a major holiday and three-day weekend and your team is hard at work trying to get my issue resolved w/ Dell. Your team has been front and center ensuring that everything would be taken care of in a timely manner by the Dell support group. The PennComp team sets the bar at a level that most companies will never reach in their pursuit of customer service.
Brad Churchill
Artemis AG-Solutions LLC
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