A TRUSTED IT PARTNER SINCE 1988
PennComp offers IT outsourcing in Houston for small to medium-sized businesses to enable powerful networking integration services and cloud computing.
Affiliations
Focus on Your Business
Outsourcing IT is not just a “nice to have” scenario. It means you can stop spending valuable hours every week on IT failures. It fosters an environment of success for your business, allowing you to get to market faster and provide exceptional services to your own customers.
Regardless of how powerful your business innovation may be, any downtime from IT issues is a waste. At PennComp, we strive to reduce your staff’s burden while quickly addressing your IT needs.
Our goal: Fast response times with issues fixed the first time.
”“ PennComp is dedicated to setting new and higher standards of community and customer service, motivated by pride in our work and a hands-on friendly approach.”
Scott YoungPresident at Penncomp LLC
Everything Penncomp offers you centers around one thing: minimizing technology problems.
Stay Up. Stay Running. Stay Protected.
With today’s digital storefront environment for both B2B and B2C customers, the line between big and upcoming brands is thinning out. This should be good news for most businesses. Customers don’t really care about the size of your business anymore as long as you match or exceed their service expectations.
But how can your business possibly cope with the quality and speed of service offered by top-line, established brands, which have more time and capital on their side? The answer lies in striking a fine balance between knowing your strengths and seeking out expertise for everything else, wherever and whenever needed.
It simply no longer makes business sense to invest precious time and resources in building your infrastructure and IT teams from scratch when the scale of your business is likely to outgrow their capacities much faster than you can develop your teams.
When you factor in the current uncertainties in the business environment, retaining, training (including costs for training, certification, and licenses), and managing a committed workforce in-house starts to resemble a low-yield investment. The same goes for high-capital investment in deploying and maintaining hardware and software in-house when your business is only starting to take shape.
If you already have both the teams and basic infrastructure deployed, the best way to engage your staff is by putting their talents and skills in high-level creative or business problem-solving to use. Don’t burden them with the regular upkeep and maintenance work that can largely be automated or handed over to experts trained to handle those functions.
PennComp
Many clients have stuck with us for 30+ years because of the reputation we’ve built for ourselves in providing always-on IT services and highly innovative technical solutions for infrastructure and technical problems for businesses across many domains.
Stay Up. Stay Running. Stay Protected.
Match your technology needs with your business objectives using services and solutions that achieve the best return on your IT investment. Our list of IT outsourcing services is extensive. We invite you to browse and inquire about where we can help.
Customized for a Range of Industries
Our Approach
We don’t ask you to deploy tech stacks just because they’re trending. We focus on your business first, understand your specific needs and goals, and only then match the best technical solutions for your needs.
PennComp’s service comes backed with our guarantees for fix rates and response times. More important, however, is the mindset we’ve instilled in our teams to go over and above SLAs in every interaction. Try our service once to experience what we mean!
The fun in specializing in the infrastructure domain comes from the surprises that technologies can throw at us. At PennComp, our experts relish the chance to spot a potential curveball BEFORE it has a chance to hit your systems. We’re always on our toes, monitoring your networks, looking out for anomalies and patterns, and proactively keeping you informed of the latest state of your infrastructure.
Houston businesses have relied on PennComp for 30+ years to address their technical challenges and help outsource their daily operations and management. We understand the local business scenario intimately, work with local suppliers and consultants, have the bandwidth to provide you with support as you scale, and can provide a regional or national talent pool if you so desire.
LET YOUR BUSINESS THRIVE
PennComp offers comprehensive IT Outsourcing for reputable clients across various industries:
PennComp manages your data and network better with our end-to-end IT management services. You don’t need to staff an IT department in-house nor bear all hardware/software costs.
As Houston’s IT support experts, we understand what your local business needs. We also know what your competitors have in their stable. We’ll take your business goals and create an IT-based pathway to take you to success in your objectives.
PennComp will guide your business into the future with world-class technology, robust data protection, and provable productivity tools.Worry-free technology. Less downtime. More business focus.
@2023 PennComp Outsourced IT LLC. A New Charter Technologies Company. All Rights Reserved.
In September of 2018, our CEO, Scott Young (CEO) received three independent recommendations over a seven-day period to read the book Traction. Within an hour of finishing the book, Scott started began searching for a professional coach to take our company through the two-year implementation cycle. Three weeks later, we had our coach and our first session with our coach, Ryan Giles of Traction Strong.
In short, EOS, the Entrepreneurial Operating System is a comprehensive business system, integrating a holistic business model with a complete set of simple business tools proven business process to align all the pieces of your business to produce the results you need. It pulls in key methodologies and concepts from business greats like Patrick Lencioni, Jim Collins and Verne Harnish. It has been a game changer for our team.
This move has advanced our firm in more ways than we can communicate on a few words on a web page. In short, we needed help building a solid middle management team, holding team members accountable, holding regular, laser-focused team meetings while building a world class team-centric culture. We are not the same company we were in the 4th quarter of 2018. Below is a basic outline of the key aspects of the concepts now present in our firm.
In September of 2018, our CEO, Scott Young (CEO) received three independent recommendations over a seven-day period to read the book Traction. Within an hour of finishing the book, Scott started began searching for a professional coach to take our company through the two-year implementation cycle. Three weeks later, we had our coach and our first session with our coach, Ryan Giles of Traction Strong.
In short, EOS, the Entrepreneurial Operating System is a comprehensive business system, integrating a holistic business model with a complete set of simple business tools proven business process to align all the pieces of your business to produce the results you need. It pulls in key methodologies and concepts from business greats like Patrick Lencioni, Jim Collins and Verne Harnish. It has been a game changer for our team.
This move has advanced our firm in more ways than we can communicate on a few words on a web page. In short, we needed help building a solid middle management team, holding team members accountable, holding regular, laser-focused team meetings while building a world class team-centric culture. We are not the same company we were in the 4th quarter of 2018. Below is a basic outline of the key aspects of the concepts now present in our firm.
The Goal
The Accountability Chart
Rocks
Meeting Pulse
Scorecard
V/TO
5-5-5s
Clarity Breaks
Misc.
Match your technology needs with your business objectives using services and solutions that achieve the best return on your IT investment.
Trust PennComp LLC to provide IT services that satisfy your needs. You deserve complete satisfaction, so we will do whatever it takes to make you happy. No hassles, no problems.
We GUARANTEE a 2- to 4-hour response time for network emergencies. If your computer network goes down during the day, in the evening, or on a weekend, you need it fixed immediately. Our response time significantly reduces downtime and employee inactivity. As our client, you can rely upon our guarantee to respond to any crisis within 2 to 4 hours of your call, if not sooner (dependent on the agreed-upon service level).
We always schedule system upgrades and fixes after normal business hours. System upgrades, fixes, and installations can bring down your computer network for several hours, so we only perform these items outside of your peak working time.
Our engineers are certified, seasoned, and qualified professionals with years of industry experience. We require ALL of our staff to complete on-going training to ensure we are up-to-date on the latest technologies and solutions. In addition, our engineers also maintain vendor certifications. You will be hard pressed to find a better qualified team of professionals. No one person can be an expert in all facets of IT; a well rounded team can.
We oversee our client’s networks 24×7 with state of the art monitoring equipment and practices. This enables us not only to identify problems when they occur but also to anticipate and avoid potential problems before they cause damage or downtime.
We GUARANTEE to provide you with the most cost-effective solution to your problem. We understand the importance of keeping overhead and cost to a minimum.
We are big enough to handle any engagement your business requires. Whether it’s building a new network from the ground up, or helping you figure out why you’re getting an error message when you open a document, you can count on us to help. As our client, you will have at least two dedicated engineers and web access to our ticketing system that will enable you to be as in formed as you like on the status of our work.
We listen first and offer solutions second. No one knows your business needs better than you, and when you have a problem, the last thing you need is someone to come in and waste time. We’ll work with you to solve your problems efficiently and effectively while keeping you informed.
We believe we can (in most circumstances) offer cost-effective solutions for some/all requirements needed to support an organization’s overall IT environment. Our team provides both full-time, in-house staff as well as part-time staff to work alongside your existing employees to assist with specific roles/needs.
We believe in our team, solutions and the methodologies used to support our growing clients. We stand behind our work at PennComp LLC in a way few other firms will.
Sincerly,
